LIFETIME WARRANTY
KOLT&CO Lifetime Warranty
At KOLT&CO, we stand by the quality of our craftsmanship and materials. That’s why we offer a comprehensive Lifetime Warranty to ensure your jewellery remains as exceptional as the day you receive it.
How to Make a Claim
If you need to file a warranty claim, simply email a photo of the affected item to our support team at info@koltlondon.com along with your order number. We’ll promptly process a replacement for you, or provide KOLT&CO store credit to spend on another piece from our collection.
NO HASSLE, NO JUDGEMENT, NO FUSS.
What Our Warranty Doesn’t Cover
Our Lifetime Warranty is comprehensive, but it does have some limitations. We can’t cover:
- Lost or stolen items.
- Damage caused intentionally or by a third-party.
- General wear and tear.
- Failure to provide a photo of the defective item.
Fair Use Policy
While our Lifetime Warranty is designed to provide peace of mind, we do enforce a fair use policy. We reserve the right to reject claims if the warranty is being abused.
At KOLT&CO, we believe in the longevity of our pieces and the satisfaction of our customers. Wear your jewellery with confidence, knowing that we’ve got you covered for life.