PRODUCTS & MATERIALS
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We use only the finest materials, including 925 sterling silver and 18k gold plating, ensuring durability and lasting quality.
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Yes, all our pieces come with a lifetime warranty. This covers any manufacturing defects or issues with materials. For more details, please visit our Warranty page.
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To maintain your jewellery’s quality, avoid contact with harsh chemicals, store pieces individually in a cool, dry place, and polish them with a soft cloth.
CUSTOM DESIGNS
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Absolutely! We offer custom design services to help you create a piece that’s uniquely yours. Contact us to start the process, and we'll work with you to bring your vision to life.
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Custom designs typically take 4-6 weeks to complete, depending on the complexity of the design and material availability. We’ll keep you updated throughout the process.
PAYMENTS
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We accept all major credit cards, PayPal, and other payment methods as listed at checkout.
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Yes, we use secure encryption technology to protect your personal and payment information.
CONTACT US
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You can contact us via email at info@koltlondon.com or through our contact form on the website. We aim to respond within 24 hours.
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Reach out to us, and we’ll be happy to
help!