At KOLT&CO, we take pride in the exceptional quality of our men's jewellery, and we stand behind our products with our unrivaled worldwide lifetime warranty cover. Our warranty provides coverage for any manufacturing or material faults in our jewellery, no matter where you are in the world, and we will replace such items free of charge, forever. We are confident in the durability and craftsmanship of our products, and this warranty reflects our commitment to your satisfaction.
To avail of the warranty, all you need to do is retain your order confirmation email, as it serves as your warranty. In the unlikely event that a product is returned and found to have a manufacturing or material fault following a quality inspection, we will issue a replacement of the same product. If the exact replacement is not available, you may choose a product of up to the original value of your order, but no cash refund will be provided.
It's important to note that our warranty does not cover damages caused by lack of care or maintenance. We provide instructions on how to best maintain your jewellery on our FAQ page, and we recommend following these guidelines to ensure the longevity of your KOLT&CO jewellery. Additionally, our warranty does not cover damages incurred due to loss, theft, or damage such as scratches or dents by a third party.
If you have any questions or need specific instructions on how to obtain warranty service for your KOLT&CO product, or if you have questions about whether your product is covered under our warranty, please contact us at info@koltlondon.com. We are here to assist you and ensure that you continue to enjoy your KOLT&CO jewellery for a lifetime.